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Associates FAQ's

Q. What if I am injured on the job?

Q. What do I do if the client asks me to do something out of the scope of the job description?

Q. What do I need to do if a client asks to hire me permanently?

Q. Does ALTRES Industrial offer me any benefits?

Q. When do I qualify for medical benefits?

Q. What if I am unable to make it to an assignment?

Q. What if I am injured on the job?

A. If you are injured while working, you must report it to your supervisor and an ALTRES Staffing Representative before leaving the job site. Failure to call us before leaving may result in denial of any benefit you may be entitled to.

Injuries occurring after business hours or on weekends, must be reported by calling our digital pager at (808) 363-3313 or toll free (800) 649-7909.

ALTRES is a zero-tolerance alcohol and drug-free workplace. All employees will be alcohol and drug tested after any accident or injury.

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Q. What do I do if the client asks me to do something out of the scope of the job description?

A. When on a job assignment, if the work you are asked to do differs greatly from what we said you would be doing, you MUST call an ALTRES Staffing Representative for authorization before doing the work. This is done not only for your safety, but in some cases may allow an increase in your pay rate for that job.

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Q. What do I need to do if a client asks to hire me permanently?

A. If you are on a temporary assignment and the ALTRES Staffing client to whom you are assigned offers to hire you, please notify ALTRES Staffing immediately. We will contact the client and make all the necessary arrangements.

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Q. Does ALTRES Industrial offer me any benefits?

A. Yes! Associates may qualify for "big-company benefits," including:

Company-paid medical insurance

Fifty percent company-paid dental insurance

Vacation and holiday pay

401k retirement plan (with employer matching!)

Group Life Insurance

AD& D Insurance

Tuition Assistance Program

Corporate discounted membership at 24 HR Fitness

Corporate discounts with AAA, Progressive Auto Insurance and car rentals agencies

Entertainment discounts including movie tickets, Universal Studios, Disneyland, and more!

Access to computer training modules

Credit Union membership

Discounted financial services

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Q. When do I qualify for medical benefits?

A. As an Associate, you may qualify for company-paid medical insurance coverage after working a minimum of 20 hours per week for four consecutive weeks. You must continue to work a minimum of 20 hours per week to maintain the paid medical coverage.

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Q. What if I am unable to make it to an assignment?

A. If you an unable to make an assignment, please call our office immediately and we will contact the client for you. If we are not in the office, please leave a message on our answering machine, and we will contact the client as soon as we can. If you call in sick in the morning, we ask that you call us back that same day by 2:00 p.m. to let us know if you’ll be returning to work the next day. If, for whatever reason, you cannot complete an assignment, you must contact ALTRES Staffing immediately! If you do not contact us, it may result in immediate termination of your employment with ALTRES Staffing. Time off while on a job assignment for doctor’s appointments, vacation, etc. must be arranged in advance through ALTRES Staffing.

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