Medical Staffing > Hospitals/Facilities > FAQ

Hospitals/Facilities FAQ's

Q. What sort of screening are ALTRES Medical placements required to go through?

Q. Does ALTRES Medical offer direct-hire services?

Q. What if I need to cancel an order?

Q. If I have a question on billing, whom should I call?

Q. Is ALTRES Medical available to meet my supplemental staffing needs 24 hours a day, seven days a week, 365 days a year?

Q. What can ALTRES Medical do if a placement does not work out on the job?

Q. How quickly can ALTRES Medical respond to my needs?


Q. What sort of screening are ALTRES Medical placements required to go through?

A. ALTRES Medical placements go through a detailed screening process including certificate and license verification, physical examination and TB confirmation, a criminal history check, proof of CPR training, and skill competency testing.

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Q. Does ALTRES Medical offer direct-hire services?

A. Yes. ALTRES Medical offers a direct-hire service that allows you 480 hours to evaluate our employee before making a final hiring decision.

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Q. What if I need to cancel an order?

A. If you need to cancel an order, you should call (808) 591-4960 or (888) 868-1600 and a coordinator will go over the policies and procedures for canceling an order.

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Q. If I have a question on billing, whom should I call?

A. The ALTRES Medical manager is always available to address any billing questions or concerns.

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Q. Is ALTRES Medical available to meet my supplemental staffing needs 24 hours a day, seven days a week, 365 days a year?

A. Yes. A skilled staffing coordinator is available 24 hours a day, seven days a week, each day of the year.

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Q. What can ALTRES Medical do if a placement does not work out on the job?

A. If a placement does not work out, ALTRES Medical will do everything possible to schedule a replacement who is appropriate for the assignment.

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Q. How quickly can ALTRES Medical respond to my needs?

A. As soon as possible. ALTRES Medical’s policy is that we will give you an update on the status of your request within thirty minutes or less.

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