This month we would like to introduce you to Department Manager, Emy Yamauchi-Wong. Emy oversees our ALTRES Office and Technical divisions and is a Certified Staffing Professional (CSP). With over 22 years of experience dedicated to helping businesses in Hawaii with their staffing needs, Emy is a valued part of the ALTRES team.
How did you find your way into a career in the staffing industry?
I had been working in retail for a while and wanted to advance in my career. I decided to check out a local job fair to look at different options and was recruited and hired by a staffing firm that was opening their first franchise in Hawaii—I was their very first employee! After that, I explored a few other careers, but eventually found myself back in the staffing industry with ALTRES. It felt as if I had finally come home.
Describe a typical day on the job. What is your role at ALTRES?
My primary responsibilities are to manage the overall dynamics and productivity of the teams within my department which include the front desk, two Placement teams, one Temporary Staffing team, and an Outside Sales team. On a typical day, you’ll find me doing anything from responding to emails and client inquiries to interviewing potential candidates for the department.
What qualities or skills are essential to be a successful department manager?
I think to be a successful department manager in any organization there are several key characteristics that are necessary. For one, you need to be able to lead by example and be consistent in the way you resolve conflicts and issues. You also always want to be approachable and encouraging; I want everyone I oversee to feel comfortable bringing an issue or concern to my attention so that I can help to resolve it. Building healthy and successful relationships with the people I work with is one of the most rewarding parts of my job.
Why should a company use ALTRES Staffing for their hiring needs?
Since ALTRES opened in 1969, our mission has always been to make business simple for our clients. We know how tough it can be to find and hire a new employee—especially in our current job market. Our team of professionals is dedicated to making that process easier. We have the knowledge, experience, and resources needed to recruit qualified candidates, so you don’t have to.
Name three fun facts about yourself.
I love reading and visiting the public library; I can finish a novel in two days! I enjoy playing all types of games with family and friends; card games, board games, and puzzles are among my favorites. I also love vacationing in Vegas.
Is your business in need of qualified employees? If so, please contact us to get one of our experienced team members, like Emy, working for you!