Patient Service Representative

A healthcare facility is seeking a dedicated and compassionate Patient Service Representative for their Urology department. In this role, you will play a vital part in ensuring that patients and their families receive warm, friendly, and considerate assistance within our hospitals and clinics. As a liaison between patients of all ages and our professional staff, your contributions will be essential to creating a welcoming and efficient environment. This is a 3-month temporary position that has the opportunity to extend.

The ideal candidate will have previous administrative experience and strong customer service skills.

If this sounds like a job for you, apply today for immediate consideration!

Hours

Full-time, Monday to Friday, 8:00am-4:30pm

Location

Honolulu, Oahu

Pay

$20 an hour

Responsibilities

• Provide exceptional customer service to patients and their families.
• Serve as a liaison between patients and healthcare professionals.
• Perform clerical, receptionist, and business duties as required.
• Assist with patient inquiries and ensure their needs are met promptly and efficiently.
• Maintain a professional and courteous demeanor at all times.
• Perform other duties as assigned.

Qualifications

• Previous administration experience required.
• Previous medical experience is preferred.
• Knowledge of EPIC is a plus.
• Strong customer service skills. 
• Strong communication (verbal, written, interpersonal) skills.
• Ability to work under minimal supervision
• Ability to work in a fast-paced environment and meet deadlines.