In this role, you will be responsible for providing comprehensive technical support to our organization, ensuring smooth operations and minimal disruptions to our IT infrastructure. The ideal candidate will possess a strong foundation in IT systems, excellent problem-solving skills, and a passion for delivering exceptional customer service.
Hours
Full-time, Monday-Friday, 8:00am-5:00pmLocation
Honolulu, OahuPay
$20 to $24 an hourResponsibilities
- Address and resolve daily IT helpdesk inquiries and issues.
- Diagnose and troubleshoot hardware problems and IT-related issues.
- Execute various IT tasks based on provided instructions and guidelines.
- Proficiently utilize Microsoft Office applications, including Access, Excel, and Outlook.
- Adapt to changing priorities and perform additional IT-related duties as needed.
Qualifications
- Proficiency in Windows 7, Windows 10, and Microsoft Office.
- Hands-on experience with MS Power Platform, Network+, laptop hardware support, helpdesk operations, A++, and cybersecurity.
- Demonstrated ability to troubleshoot computer, printer, and software issues.
- Microsoft Access, VBA, Hyper-V, Server 2018, and Linux experience preferred.
- Excellent communication and customer service abilities.
- Proficient internet skills and working knowledge of word processing and spreadsheet programs.
Why Work With ALTRES
We take the stress out of the job search process by connecting you with some of the most sought-after full-time, part-time, and project-based positions across Hawaiʻi.
The best part? Our services are always 100% FREE for job seekers.
Qualified employees may also be eligible for our benefits program, including:
- Free medical insurance
- Holiday pay and vacation bonus
- A 401(k) plan with 6% match
- Employee discounts on a variety of services and entertainment
- And more outstanding perks
Eligibility for benefits varies by position, assignment type, and length of employment.