Customer Service Representative

Play a key role in customer support, order coordination, and general administrative functions in a fast-paced office environment.

Hours

Full-time, Monday-Thursday 7:30am-4:30pm, Friday 7:30am-2:00pm

Location

Kaneohe, Oahu

Pay

$19 to $21 an hour

Responsibilities

• Handle incoming calls and connect callers with the appropriate staff.
• Respond to customer questions by phone, email, and in person.
• Greet and assist visitors at the front desk.
• Process customer orders with accuracy and efficiency.
• Maintain and update customer and order records.
• Resolve customer requests and provide order status updates.
• Enter information into company databases and filing systems.
• Prepare routine reports and organize business documents.
• Assist with basic bookkeeping and clerical duties.

Qualifications

• Excellent verbal and written communication abilities.
• Strong organizational skills and attention to detail.
• Ability to prioritize tasks in a busy work environment.
• Comfortable learning new systems and procedures quickly.
• Proficient with computers and standard office software.
• Accurate data entry and recordkeeping skills.
• Dependable with strong problem-solving abilities.
• Capable of working independently and collaboratively.
• Previous customer service or administrative experience preferred.