Lead Technical Trainer (Hybrid)

An established organization is seeking an experienced Lead Training Delivery Facilitator to oversee the delivery of instructor-led and virtual training programs while providing day-to-day leadership for a team of facilitators. This role balances hands-on training delivery with coaching, quality oversight, scheduling support, and operational coordination to ensure a consistent and effective learning experience. Working alongside management, the Lead Training Delivery Facilitator will help coordinate team activities, mentor facilitators, resolve day-to-day challenges, and promote continuous improvement across training initiatives.

You must also have your own laptop or computer, ability to use Chrome, a quiet place to work, reliable internet connection, and a headset.

Laptop or computer must meet the following requirements:

• Must have a minimum Wi-Fi speed of 50 Mbps.
• Must have Windows 10 or above with 11th Gen intel i7 processor equivalent or better, 32GB RAM or more, and an installed/maintained antivirus software.

Hours

Full-time, Monday-Friday 8:00am-5:00pm

Location

Downtown, Honolulu, Oahu

Responsibilities

• Lead and coordinate the daily activities of the training team while serving as a senior facilitator
• Deliver instructor-led, virtual, and hybrid training sessions for end users and stakeholders
• Coach, mentor, and support facilitators to promote consistent, high-quality training delivery
• Partner with management to coordinate facilitator assignments, classroom coverage, and scheduling
• Provide guidance and day-to-day support while helping resolve training or operational issues
• Observe training sessions and provide constructive coaching and performance feedback
• Promote best practices and ensure consistency across all training programs
• Collaborate with business partners to ensure training content remains accurate and effective
• Support onboarding and development of new facilitators
• Monitor learner feedback and recommend improvements to training materials, delivery methods, and team processes
• Assist leadership with reporting, planning, and special projects as needed

Qualifications

• 6+ years of corporate training, facilitation, learning & development, adult education, or related experience
• Previous experience leading, mentoring, supervising, or coaching training teams required
• Demonstrated ability to coordinate team workloads and support daily operations in a fast-paced environment
• Strong leadership, coaching, and relationship-building skills
• Excellent classroom facilitation and presentation abilities
• Experience delivering instructor-led, virtual, and blended learning programs
• Strong organizational skills with the ability to balance multiple priorities
• Excellent verbal, written, and interpersonal communication skills
• Proficiency with Microsoft Office and virtual meeting platforms
• Bachelor's degree or equivalent combination of education and experience preferred