Financial Service Specialist

Seeking a Financial Service Specialist for a large local bank who will provide back-office support for various branches and departments.

If you have at least one year of banking experience, this is a great opportunity to grow your financial career. Apply today!

Hours

Full-time, Monday to Friday, 8:00am-5:00pm

Location

Honolulu, Oahu

Pay

$19.35 an hour

Responsibilities

• Perform day-to-day back-office operations, including but not limited to deposit product maintenance, monetary processing, return items, compliance related items, lockbox, micrographics, and ACH processing.
• Research and resolve back-office operational problems with little or no assistance.
• Assist with monitoring and coordinating all duties related to deposit operations processing.
• Research and resolve deposit operations issues.
• Communicate and follow-up with all department related initiatives as directed by supervisors and/or managers.
• Assist with resolving internal and external customer problems and complaints with the highest quality of customer service.
• Maintain individual KPI logs. Provide input on procedure updates as required.
• Stay up-to-date and comply with the state and federal laws, rules, and regulations, and the bank’s policies and procedures, and related requirements.

Qualifications

• High school diploma or equivalent required.
• 1+ years of banking operation experience, including knowledge of bank products, services, and documentation.
• Excellent eye for detail.
• Ability to pass a pre-employment background check and drug screen.