Membership Supervisor

A local nonprofit is looking to hire a full-time Membership Supervisor to join their team and assist with solicitating new memberships and membership renewals, establishing and maintaining relationships with members, coordinate member-related events and meetings, maintaining the membership database, and generating membership reports.

This position reports to the CEO and the qualified candidate will have their bachelor's degree or a minimum three years of relevant work experience, possess excellent communication and customer service skills. This is a full-time position and parking is provided. Apply today for immediate consideration.

Hours

Full-time, Monday to Thursday, 8:00am-5:00pm | Friday, 8:00am-2:00pm (flexible)

Location

Honolulu, Oahu

Pay

$70,000 to $75,000 a year, Depending on Experience

Responsibilities

• Solicit new memberships and membership renewals via extensive outreach, including calls, e-mails, and in-person meetings.
• Establish and maintain relationships with members and non-members via extensive outreach, including calls, e-mails, and in-person meetings.
• Assist with forecasting and contracting process.
• Maintain accurate pipeline and be prepared for weekly 1-on-1 meetings with CEO.
• Respond to membership inquiries in a timely manner.
• Work close with leadership to provide leads and vice versa.
• Review, follow-up and approve membership applications.
• Coordinate and attend member-related events and meetings.
• Assist with content for members’ e-publication.
• Maintain membership database.
• Work with accounting on annual dues, resignations, and category changes.
• Coordinate and participate in membership committee meetings.
• Produce membership reports as needed.
• Generate annual membership budget.
• Work on special projects and perform other duties as assigned.

Qualifications

• Bachelor’s degree or minimum three (3) years of relevant work experience.
• Proficient with Microsoft Office (Outlook, Word, Excel).
• Ability to type 55+ wpm.
• Track record of hitting (preferably exceeding) assigned goals.
• Excellent communication (verbal, written, interpersonal) skills.
• Ability to provide exceptional customer service.
• Team oriented and committed to working in a positive, flexible, and collaborative manner.
• Ability to work effectively with diverse individuals from all organizational levels.
• Ability to travel domestic and international.
• Ability to work weekends and/or long hours, when necessary.