Kailua-Kona, Big Island Full-time $19 an hour

Great opportunity to grow your career in the financial industry! A local credit union is looking for a Branch Support Coordinator who will support staff with day-to-day administrative and operational duties. Responsibilities range from providing general clerical support to initiating claims for check forgeries and providing internal reports.

If you have great organizational skills and some prior experience in the financial industry you might be perfect for this role, apply today for immediate consideration!




Kailua-Kona, Big Island


$19 an hour


  • Complete, or ensure the proper completion of, all necessary procedures for ACH transactions, electronic transfers and wire transfers.
  • Complete, or ensure the proper completion of, all necessary procedures to submit written disputes of credit card, debit card, and ATM transactions to the proper department.
  • Initiate claims for check forgeries and all other unauthorized transactions.
  • Take action to cure compliance and audit irregularities as directed by the compliance department.
  • Ensure the proper tracking and documentation of all monetary instruments sold.
  • Coordinate communication of Fraud Alerts, procedures, and all other vital information to Operations staff in a timely manner.
  • Assist in operating all systems related to Individual Retirement Accounts (IRAs), including mailing letters to members as they become eligible for Required Mandatory Distributions (RMDs), the processing of monthly RMDs, assisting members with account transaction research when needed and processing IRA corrections to the IRS and State of Hawaii.
  • Serve as a back-up to the Tellers and Member Services Specialist.
  • Provide clerical support to all branch personnel.
  • Work with various administrative personnel to provide all necessary internal reports.
  • Perform other related duties as assigned.


  • High school graduate/GED equivalent with 2 years of experience in a financial institution OR technical school/college graduate with 1 year experience in a financial institution.
  • Ability to work at different branch as needed.
  • Knowledge of Microsoft Word and Excel.
  • Attention to detail, concentration, logical thinking, good judgment and timely responsiveness.
  • Willingness to learn.

Why Work With ALTRES

We take the stress out of the job search process, connecting you with some of the most sought-after full-time, part-time, and project-based positions across Hawaii.

The best part? Our services are always 100% FREE for job seekers.

And once you qualify, you'll receive a host of amazing benefits, including:

  • free medical insurance
  • holiday and vacation pay
  • a 401(k) plan with 6% match
  • employee discounts on a variety of services and entertainment
  • and many other outstanding perks

Don't wait - apply today and let ALTRES Staffing help you take the next step in your career!