Local company seeking a high-level Customer Service Rep for remote call center and data entry work. The day-to-day duties of this role will include answering and directing phone calls to the correct department. Candidates will need to be familiar with navigating computer programs, possess previous customer service experience and the ability to speak and communicate professionally.
At this time, this position is open to Oahu residents only. You must also have your own laptop or computer, ability to use Chrome, a quiet place to work, reliable internet connection, and a headset.
Laptop or computer must meet the following requirements:
Windows 10
- Processor: 11th Gen Intel i7 Processor equivalent or better
- RAM: 8GB minimum
OR
MacBook Pro
- Processor: M1 Pro or better
- RAM: 8 GB min
- Laptops purchased after 2018
Hours
Full-time, Monday to Friday, 7:45am-4:30pmLocation
Honolulu, OahuPay
$16 to $20 an hourResponsibilities
- Respond promptly to customer inquiries via phone.
- Keep accurate records of customer interactions.
- Perform other related duties as assigned.
Qualifications
- Prior customer service experience.
- Excellent listening skills and an empathetic voice and manner.
- Highly communicative and able to articulate and write well.
- Ability to thrive in a fast-paced environment.
- Strong WiFi connection with reliable laptop/computer.
- Able to pass state/federal background check.
Why Work With ALTRES
We take the stress out of the job search process, connecting you with some of the most sought-after full-time, part-time, and project-based positions across Hawaii.
The best part? Our services are always 100% FREE for job seekers.
And once you qualify, you'll receive a host of amazing benefits, including:
- free medical insurance
- holiday and vacation pay
- a 401(k) plan with 6% match
- employee discounts on a variety of services and entertainment
- and many other outstanding perks
Don't wait - apply today and let ALTRES Staffing help you take the next step in your career!