Honolulu, Oahu Full-time $24 an hour

We have an immediate opening for a Client Care Specialist. In this crucial role, you will maintain an open communication stream with clients and help resolve customer concerns and questions.

Applicants for this role should have two years of practical client service and/or human resources experience or a degree in HR.


Full-time, Monday to Friday, 7:30am-4:30pm


Honolulu, Oahu


$24 an hour


  • Answer all incoming phone calls, take accurate messages, and follow up or transfer to the appropriate personnel.
  • Work with existing clients on solutions to request.
  • Manage and track deliverables on a client-level basis.
  • Generate and schedule report requests and work compensation certificate requests.
  • Manage and maintain workers' comp related communications with broker.
  • Populate contract templates and addendums.
  • Schedule internal meetings and take notes.
  • Assist with year-end processes (W2, file updates, year-end reports).
  • Properly maintain the customer database.


  • At least 2 years of practical client services/HR experience or a college degree in HR.
  • Proficiency in Microsoft Office. Salesforce experience a plus.
  • Superb customer service skills with a friendly and professional demeanor.
  • Articulate verbal and written communication skills.
  • Ability to solve problems practically and utilize conflict resolution skills.
  • Highly detail oriented.

Why Work With ALTRES

We take the stress out of the job search process, connecting you with some of the most sought-after full-time, part-time, and project-based positions across Hawaii.

The best part? Our services are always 100% FREE for job seekers.

And once you qualify, you'll receive a host of amazing benefits, including:

  • free medical insurance
  • holiday and vacation pay
  • a 401(k) plan with 6% match
  • employee discounts on a variety of services and entertainment
  • and many other outstanding perks

Don't wait - apply today and let ALTRES Staffing help you take the next step in your career!