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Rental Agent

Ref: 189360-5  

Description:

Established equipment rental company is seeking a Rental Agent for a full-time position.

You will serve as the company’s first point-of-contact and assist customers through the entire rental process. You should have strong customer service and communication skills.

Hours:
5:30am-2:00pm

Location:
Sand Island
Oahu: Honolulu

Pay:
$18.00 Hourly

Additional Responsibilities:

  • Greet and welcome incoming customers.
  • Answer incoming phone calls and provide assistance to callers.
  • Answer all rental and general customer inquiries in a timely manner.
  • Maintain and provide accurate knowledge of all company rental equipment.
  • Communicate all rental policies to customers and secure necessary documents.
  • Coordinate and schedule the delivery of rental equipment.
  • Collect and record customer payments.
  • Process work orders for company service technicians and mechanics. 

Required Education and Qualifications:

  • Must have top-notch communication skills and professional presentation.
  • Ability to prioritize and multi-task required.
  • Must have strong organizational skills and attention to detail.
  • Ability to work well independently and in a group setting.
  • Experience in the rental industry preferred, but not required.
  • Accounting and/or bookkeeping experience preferred, but not required.