HOW CAN WE HELP?

Ways we can help your business

We know that human resources is a complex topic, and it may be confusing to understand how partnering with ALTRES can help.

Here are answers to some frequently asked questions:

Payroll

Payroll can be complex and confusing, but that’s where we come in. Here are common questions business owners have before partnering with ALTRES.

Payroll service providers are companies that offer payroll related services to businesses. Using a payroll service provider can help businesses save time and resources by automating administrative tasks. Not only will we ensure that your employees get paid on time, but our team also takes care of the following:

– Filing of state, local, and federal taxes.
– Tracking of employee benefits, such as vacation and sick leave.
– Managing wage garnishments and withholdings.
– Reporting of new hires to the government.
– Tracking employee earnings.
– Generating reports for company use.
– Automating deductions for 401(k) contributions or insurance premiums.
– Providing online access to employee records and payroll documents.
– Generating checks for manual signature or electronic signature release.
– Managing direct deposit.

Many companies choose to use a payroll service for the various features that help streamline payroll to save time and money. Payroll processing is a group of complex tasks governed by numerous rules and regulations, so using a third-party provider can help businesses stay up to date on changes so they can maintain their compliance with the applicable laws.

Additionally, third-party providers typically offer user-friendly interfaces with helpful tools to manage the entire payroll process, such as automated check generation, employee self-service portal for access to records and reports, electronic filing of taxes, and electronic payments of employees’ wages. This helps businesses save time and resources that would have been used on manual operations.

We understand that setting up payroll is a complex task that requires various information and documentation such as employer identification numbers (EIN), withholding certificates, and tax IDs. If your business has prior experience with running payroll or is simply switching payroll providers, you will have done a lot of the legwork already. If you are brand-new to the process, don’t worry—you will have a dedicated team who will be with you every step of the way.

Yes, we have a team dedicated to the implementation of new accounts. You can rest assured that you will be in the hands of our experts to get your account up and running.

Yes, we do have a dedicated payroll team to answer any payroll related question.

Yes, we do have a tax compliance team that ensures business operations are in compliance with state and federal tax laws.

We’re the only HR outsourcing company in Hawai’i to be a founding accredited member of the Employer Services Assurance Corporation (ESAC) and meet all accreditation requirements for ethical conduct, financial stability and regulatory compliance. We’re an active member of the National Association of Professional Employer Organizations (NAPEO) and adhere to their high standards of ethics and professionalism. And we use an independent auditor to validate that our internal controls and processes are suitably designed, documented and operating effectively to meet SOC 1 Type 2 reporting standards.

Benefits

Benefits might not be top of mind until you really need them, but don’t stress—we’ve got your back! Dive into common questions other business owners had before partnering with our team.

Employee benefits administration is complex and requires time and resources to navigate federal and state regulations to ensure compliance. Let our team of benefits professionals take away the administrative burden of processing enrollments, fielding employee inquiries, and reconciling carrier invoices. Our experts make managing everything from protected leaves of absence, open enrollment and unemployment claims easy. We save business owners time allowing them to focus on their core operations and strategic growth.

Medical and Dental Coverage – Comprehensive medical and dental plans offered with competitive rates through pooled buying power.

Benefits Administration – Let us take away the administrative burden of processing enrollments, fielding employee inquiries, reconciling carrier invoices, and managing leaves of absence and unemployment claims.

Compliance Support – We keep businesses compliant with the Prepaid Health Care, FMLA, TDI, State Unemployment Law, and ACA.

Retirement Plans – Get access to a low-cost 401(k) with a menu of high-quality investments and no administrative headaches.

Lifestyle Benefits® – Extensive package of voluntary benefits like corporate discounts on gym memberships, credit union memberships, travel and entertainment.

Exclusive Marketplace – Employees get access to hundreds of deals from restaurants, retail stores, and service providers.

Yes, we do have a dedicated benefits team to answer any benefits related question.

HR Administration

Your people are your greatest asset. HR administration can feel overwhelming, but it doesn't have to be. Here are some common questions from business owners who partner with our team. 

HR administration encompasses all the tasks related to having employees such as hiring, managing employee issues, navigating workers’ compensation claims, FMLA, COBRA, ADA, OSHA, EEO, etc. It also includes managing compliance with ever changing federal and state employment laws.

Businesses who outsource their HR administration can free up their time doing “back office” administrative work and focus on core business activities.

Any business that has employees can benefit from HR outsourcing. You didn’t start your business to become an expert on hiring, managing your people, and keeping up with employment laws. With HR outsourcing you can focus on what matters most to you: your core business.

Businesses who outsource their HR administration can benefit from:

– Greater productivity
– Increased profitability
– Less time spent on “back office” administration
– More time spent on core business activities
– Greater employee retention (lower turnover)
– Reduced risk and liability
– Lower labor costs

Yes, we do have a dedicated Human Resources team located right here in Hawai’i to answer any HR related questions.

Risk & Safety

Lowering risk and increasing safety is our priority. Here are some common questions from business owners who partner with our team. 

The role of Risk & Safety is to manage risk and liability in your businesses. Every day, our team of safety experts help create safer work environments by providing safety training and performing site visits and identifying violations. Our team will also handle administrative tasks such as injury accident reporting, TDI and workers’ comp claims, and annual OSHA logs, so that you can focus on your business.  

Yes, we have a dedicated Risk & Safety team, and ALTRES is the only HR outsourcing company in Hawai’i to have one. The mission of our Safety Specialists is to create safer work environments for our clients.

Yes, we provide general safety courses to educate employees on various topics and help satisfy OSHA requirements. Training sessions are delivered on site and, depending on the course, may be tailored to your industry. 

Education & Training

Success starts with your people. At ALTRES, we’re dedicated to the growth of your workforce with the most robust and diverse set of workshops and classes.

We offer educational and training seminars on over eighty different topics that affect local businesses in every industry. From industry-specific safety training to professional development classes. To see a full list of classes, download our training catalog.

We offer both in-person and virtual training.

Yes, our Supervisor Certificate Series is crafted for those managing one or more employees. Perfect for both new and seasoned supervisors, this six-part series covers key skills for effective leadership. Each module is two hours long, and you can take them in any order. Finish all six and earn a special Completion Certificate!

Yes, we do have dedicated trainers who serve as an extension to our Risk & Safety and HR teams to answer any training related question.

HR Technology

Simplify your HR with one digital platform. Unlike other payroll or HR management technology, HR Symphony is truly one single platform, built from the ground up in Hawai’i by our award-winning team.

HR Symphony is the all-in-one HR platform designed to simplify and streamline HR tasks for employers. Exclusively available through ALTRES, HR Symphony covers everything from recruiting and hiring to payroll, benefits, and innovative employee management tools. It’s your one-stop shop for managing HR with ease.

HR Symphony is truly one platform for all your employer needs, not several tools stitched together. You’ll save time by being able to manage your payroll, benefits, employee data, company resources, hiring, and more in one place. Employees will also have everything they need at their fingertips.

Not quite! HR Symphony is built specifically for you, and continuously improved based on feedback by our clients. Our decades of expertise, paired with a powerful in-house development team, creates an HR technology solution that’s truly unmatched. Our support team is here to help, anytime you need us.

HR Symphony offers a comprehensive suite of features, including payroll processing, benefits administration, employee management, time and attendance, recruitment and hiring, and business intelligence. These features are fully scalable, meaning they can grow with your business, accommodating everything from small teams to large organizations.

Yes, we have a dedicated team to answer any HR Symphony related question.

Micro-evaluations radically changes the way managers think about and document employee performance. Evaluators are able to easily and quickly rate their employees on core competencies or take notes in about a minute or so per employee. Evaluators will be reminded to complete micro-evaluations at frequent intervals, for example at the end of a pay period or once a month, so they have a more accurate picture of an employee’s overall performance.

Let’s connect!

We’d love to learn more about your organization. Connect with one of our experts to discuss how we can simplify your business. Complete this form or give us a call at (808) 791-4919 and we’ll get back to you.