ALTRES for Maui

Resources for Employers and Employees

Resource Guide Menu

We are grieving with all who are impacted by the Maui wildfires. There is a lot you are undoubtedly trying to sort through, and we want you to know you are not alone. Our team at ALTRES is here to support you and your employees in the weeks and months to come. Here are some resources that you may find helpful. We will update this list as we receive new, reliable information.

Find and post jobs for the people of Maui

HireMaui is a free community initiative to support thousands of residents suddenly left unemployed after the tragic wildfires on Maui. HireMaui provides a chance for displaced workers to get back on their feet and local companies to fill much needed positions.

Unemployment Insurance (UI) FAQs

Disaster Assistance

The Hawaii Wildfires have been approved for FEMA assistance.

The fastest way to apply is through You can also apply through the FEMA mobile app or by calling the FEMA Helpline at

“Help After a Disaster” Brochures
Translated into 27 languages, the “Help After a Disaster” brochure is a tool that can be shared in your community to help people understand the types of FEMA assistance that may be available to support individuals and families in disaster recovery.

Aloha United Way, 211
211 provides information and referrals about emergency resources and services to Hawaii residents, which operates seven days a week between the hours of 7am and 10pm. Programs and resources include shelters, healthcare, food, school closures and much more.

Call, text, or chat 211

American Red Cross of Hawaii
Find an emergency shelter, or help finding a loved one who you lost contact with.

Find a shelter: call 1 800 RED CROSS (800-733-2767)

Child & Family Service
Disaster support hotline service. Connect callers with resources and disaster recovery help.

CFS Disaster Support Hotline: 808.515.HOPE (808) 515-4673 or Toll-free 855.550.HOPE (855-550-4673)

The Salvation Army of Hawaii
The Salvation Army in Maui County is providing emergency food boxes, meals-to-go, and emotional and spiritual support at a variety of locations.

Financial Assistance

The Hawaii Wildfires have been approved for FEMA assistance. Find out if you are eligible for disaster assistance, then apply:

Online: or FEMA mobile app

Phone: 1-800-621-3362.

In Person: FEMA Disaster Recovery Center at the University of Hawai‘i – Maui College (310 W. Ka‘ahumanu Avenue Kahului, HI 96732). The facility is open 8:00am – 7:00pm, seven days a week.

An additional FEMA Disaster Recovery Center is open at the Mayor Hannibal Tavares Community Center, located at 91 Pukalani St. in Makawao. Services are available 8:00am – 7:00pm, seven days a week.

IRS Tax Relief
The Internal Revenue Service announced that wildfire victims will have until Feb. 15, 2024, to file various individual and business tax returns and make tax payments.

People’s Fund of Maui
If you are an impacted resident, please visit the website for more information HERE. If you would like to apply directly please click HERE.

Maui Nui Strong
A list of resources, including loans, for businesses affected by the wildfires.

SBA Disaster Loans
Low-interest, long-term loans for physical and economic damage caused by a declared disaster.


Phone: 1-800-659-2955


MAUI COUNTY: Business Recovery Center at Hawaii Technology Development Corporation (590 Lipoa Pkwy., Building #A, Ste. 119 (Conference Room), Kihei, HI 96753). The center is open Monday-Friday 8:00am-5:00pm and Saturdays 10:00am-2:00pm.
HONOLULU COUNTY: Business Recovery Center at Hawaiʻi Foreign – Trade Zone No. 9 (521 Ala Moana Blvd., Ste. # 201, Pier 2, Honolulu, HI 96813). The center is open Monday–Saturday, 9:00am–6:00pm.

Unemployment Assistance

The State of Hawaii Department of Labor and Industrial Relations has extended their call center hours. While they strongly encourage employees to file their claim online, a claim can also be initiated by phone.

How to file an unemployment claim


Phone: (808) 762-5751 or toll-free (833) 901-2272
(808) 762-5752 or toll-free (833) 901-2275

The unemployment call center hours are 7am – 6pm HST, 7 days a week.

In Person: Computers are available for in-person use at the following locations:

Maui Claims Office
54 South High Street, Room 201, Wailuku, HI 96793

Maui American Jobs Center
110 Alaihi Street, #209, Kahului, HI 96732

Social Security Office (Maui County)
Suite 125, 2200 Main Street, Wailuku
Phone: (808) 572-4863

Modest Needs
Modest Needs is a tax-exempt charity where donors can make small, emergency grants to low-income workers who’re at risk of slipping into poverty and for whom no other source of immediate help is available.

Maui Business Recovery Fund
In partnership with the Principal Foundation, Maui Economic Development Board (MEDB) is offering the Maui Business Recovery Fund. The purpose of the fund is a donation to support small businesses that have been directly impacted by the August 8, 2023 Lahaina and Upcountry wildfires.

Email: or
Phone: (844) 667-3776

Maui Business Bridge Grants
This grant program is being offered by the State of Hawaii, County of Maui, Maui Economic Opportunity (MEO), Credit Unions of Maui, and Maui Economic Development Board (MEDB). The purpose of this grant program is to support Maui-based businesses that have been directly or indirectly impacted by the August 8, 2023 Lahaina and Upcountry wildfires.


La Pietra
La Pietra opens campus to provide educational support to Maui families displaced by wildfires.

Personal Documents and Identification

Replace Personal Documents and Identification
If you need to replace any personal documents or identification, Senator Brian Shatz, has an information PDF on how and where to get new documents. Click here to see the PDF.

Vital Records Ordering and Tracking
The Hawaii State Department of Health has a portal to get copies of birth, marriage/civil Union, and death certificates.

Housing Assistance

Maui Economic Opportunity, Inc.
Maui Economic Opportunity, Inc., (MEO) administers several County, State and Federally funded housing assistance programs and grants. Each program has different guidelines and requirements to best serve our community with varying levels of need. Each application received is reviewed by a Housing Specialist to determine what current program may be available to best meet the client’s needs. Apply online.

Phone: (808) 249-2970

The Department of Hawaiian Homelands
655 Kaumualii St. Suite 1, Wailuku
Phone: (808) 760-5120

Council for Native Hawaiian Advancement Kupuna Rental Subsidy Program
Phone: (808) 596-8155

House of Maui
Started by the Hawaiʻi Housing Finance and Development Corporation, this program connects those who have lost their homes to the fires with Hawaiʻi homeowners who have vacant rooms, units, or houses they’re willing to offer on a temporary basis.

Find/Search For a Loved One

Maui Fires People Locator
Please note this find/search list is not a government regulated list. Names and comments are updated through voluntary citizen participation.

American Red Cross of Hawaii
Find a loved one: call 1-800 RED CROSS (1-800-733-2767) and select Option 4 or visit

Food Assistance

Maui Food Bank 
Emergency Donation Collection & Distribution Sites

Central Maui

In His House of Restoration
63 Laa Street, Kahului
Service: Donation collection site, shelter, grocery distribution
Days and Hours: Open Daily 8am – 6pm

King’s Cathedral
777 Maui Veterans Hwy, Kahului
Service: Donation collection site, shelter, meal distribution
Days and Hours: Open Daily 8am – 8pm

Salvation Army Kahului
45 Kamehameha St, Kahului
Service: Donation collection site, meal distribution
Days and Hours: Open Daily 9am – 4pm

South Maui

Calvary Chapel South Maui
320 Ohukai Rd, Ste 420, Kihei
Service: Donation collection site, grocery distribution
Days and Hours: Open Daily 9am – 2pm

Guava Tree Bar & Grill
270 Waiehu Beach Rd. Suite 106, Wailuku
Service: Donation collection site, shelter, meal distribution
Days and Hours: Open at 9am as of 8/10/23 (updates regarding their hours are provided via Instagram and Facebook).

Hawaii Island Food Bank (The Food Basket
Find a site where you can receive food at

Supplemental Nutrition Assistance Program (SNAP)
The Supplemental Nutrition Assistance Program (SNAP), previously known as Food Stamps, provides supplemental food benefits for qualifying Hawaii residents. SNAP is a federally funded program administered by the State of Hawaii Department of Human Services (DHS).

🗣️ Services available in multiple languages.

Mental Health Support and Crisis Counseling

Hawaii CARES 988
Local crisis counselors are available 24/7 via phone, text, or chat to connect you with resources for mental illness, substance use, suicide prevention, as well as services for children and adolescents.

Hawaii Utelehealth
Free behavioral telehealth services

The State of Hawaii Department of Health, Maui Community Mental Health Center
Offering crisis mental health services and expanding hours to those experiencing emotional or psychological distress as a result of the Maui wildfires. To receive emergency services, contact Maui CMHC. Clinic hours are Monday through Friday, 8am – 4:30pm.

We will have expanded clinic hours on Saturday and Sunday to accommodate immediate needs from 8am – 4:30pm For after-hours support, please contact Hawaii CARES 988.

Phone: (808) 984-2150
In person at 121 Mahalani Street in Wailuku, HI

Mental Health Kokua
Focus on Unhoused Individuals with Severe Mental Illness

Maui Behavioral Health Resources
Family and Youth Mental Health Services

Article: Supporting Children After a Wildfire

Catholic Charities Hawaii
Our counseling programs offer individuals, couples and families the support they need to build healthy relationships and enhance personal wellness.

Help line:
(808) 527-4470

Child & Family Service
Comprehensive Counseling and Support Services – A child abuse prevention and treatment program, providing a broad array of services to meet the needs of children and their families. The goal is to help parents or caretakers, children at risk, foster families or reunited families live in a safe, permanent home.

Oahu: (808) 681-1467
91-1841 Fort Weaver Rd. Ewa Beach, HI 96706

Kauai: (808) 245-5914
2970 Kele St. Suite 203 Lihue, HI 96766

Maui County: (808) 877-6888
293 North Market St. Wailuku, HI 96793

Mental Health America (MHA) Hawaii
MHA Hawaii promotes mental health and wellness through education, advocacy, service and access to care statewide. If you are looking for a list of agencies and programs that offer behavioral health services, please see MHA’s Finding Help Phone List (2021).

Statewide Office on Oahu: (808) 521-1846
Branch Office on Maui: (808) 242-6461

National Alliance for Mental Illness (NAMI) Hawaii
NAMI Hawaii offers educational programs and recovery supports for families affected by mental illness and anyone interested in being better informed.

To join a Maui Strong Support Group hosted by NAMI Hawaii, please email for the Zoom link for Saturday August 19, 2023 and Saturday August 26, 2023 starting at 10am.

To join other support groups, please visit

SAMHSA – Substance Abuse and Mental Health Services Administration
Disaster Distress Helpline – The Disaster Distress Helpline (DDH) is the first national hotline dedicated to providing year-round disaster crisis counseling. This toll-free, multilingual, crisis support service is available 24/7 to all residents in the U.S. and its territories who are experiencing emotional distress related to natural or human-caused disasters.
🗣️ Services available in multiple languages.

Call or text 1-800-985-5990

SAMHSA Disaster Technical Assistance Center Guide – (PDF download)

Health Care Services

The State of Hawaii Med-QUEST Division (MQD) provides eligible low-income adults and children access to health and medical coverage through managed care plans.

🗣️ Services available in multiple languages.

(Maui) Hui No Ke Ola Pono
Based on Maui, a private, not-for-profit community-based health enhancement, disease prevention and health care center. We provide programs on nutrition, health management and health care referrals for the community of Maui in a culturally caring manner.

Imi Ola Hou – Family Practice Primary Care (Maui)
Phone: (808) 244-4647

Maui Medical Group
Wailuku: 2180 Main St.
Phone: (808) 242-6464

Kihei: 2439 S Kihei Rd. Unit D
Phone: (808) 270-1528

Kahului: 110 East Kaahumanu Ave
Phone: (808) 871-1730

Pukalani: 55 Pukalani St.
Phone: (808) 573-6200

HMSA Center at Kahului, Maui
70 Hookele St Suite 1220, Kahului

Kaiser Permanente (Maui Lani Medical Office)
55 Maui Lani Pkwy, Wailuku
Phone: (808) 243-6000

Wailuku Clinic
80 Mahalani St, Wailuku
Phone: (808) 243-6000

Pacific Medical Group
95 Lono Ave #106, Kahului
Phone: (808) 829-3069

Maui Memorial Medical Center Outpatient Clinic
85 Maui Lani Pkwy, Wailuku
Phone: (808) 442-5700

Domestic Violence Services

Domestic Violence Action Center
Oahu Helpline: (808) 531-3771
Toll-free Helpline: (800) 690-6200
Text Line: (605) 956-5680

Child & Family Services Domestic Abuse Hotlines
Oahu: (808) 841-0822
West Hawaii: (808) 322-7233
East Hawaii: (808) 959-8864

Women in Need
Assisting women and their families with transitional housing and other services.

Phone: Oahu (808)486-1996 Kauai: (808) 245-1996
Address: Oahu: 98-1238 Kaahumanu St. Ste. #403
Kauai: 3136 Elua St, Lihue, HI 96766

Women Helping Women
If you or someone you know is in an abusive relationship and needs help or work like to speak with someone about domestic violence, confidential help is available 24 hours a day.

24-hour hotline: (808) 579-9581
Office: (808) 242-6600

Substance Use Support Services

Alcoholics Anonymous (AA)
Maui: (808) 244-9673

Hawai‘i Island
Hilo: (808) 961-6133
Kona: (808) 329-5303

Narcotics Anonymous (NA)
Maui: (808) 214-1239

Hawaii Island
East Hawaii: (833) 624-7463
West Hawaii: (808) 769-6016

Al-Anon Family Groups
Maui: (808) 242-0296
Hilo: (808) 935-0971

Older Adult Services

Maui Country Office on Aging
Provides services to the Islands of Maui, Molokai, and Lanai for seniors and adults with disabilities to lead independent, fulfilled, and dignified lives in their own homes and own communities for as long as possible.

Statewide: (808) 643-ADRC (2372)
Maui: (808) 270-7774
Molokai: (808) 553-5241
Lanai: (808) 565-6818

Hawaii County Office on Aging
Information and services for residents age 60 years and older, persons with disabilities, and their caregivers.
Hilo: (808) 961-8626
Kona: (808) 323-4392

LGBTQIA+ Services

Hawaii Health & Harm Reduction Center (HHHRC)
HHHRC serves Hawaii communities by reducing the harm and fighting the stigma of HIV, hepatitis, homelessness, substance use, mental illness, and poverty in our community. We focus our efforts on those disproportionately affected by social determinants of health, including but not limited to: people living with and/or affected by HIV, hepatitis, substance use, and the transgender, LGBQ and the Native Hawaiian communities. We foster health, wellness, and systemic change in Hawai’i and the Pacific through care services, advocacy, training, prevention, education, and capacity building.

Address: 677 Ala Moana Blvd Suite 226 Honolulu, Hawaii 96813
Phone: (808) 521-2437

Make a Donation

The Council for Native Hawaiian Advancement
CNHA is partnering with Kamehameha Schools, Alakaʻina Foundation Family of Companies and Kakoo Haleakala to match up to $1,000,000 in community donations for ohana impacted by the devastating wildfires on Maui.

Hawaii Community Foundation’s Maui Strong Fund
The Maui Strong Fund was created to provide community resilience with resources for disaster preparedness, response, and recovery. The fund is currently being used to support communities affected by the wildfires on Maui.

Maui Foodbank
With every $1 donated, the Maui Food Bank can provide 4 meals to the hungry living in our island community. Give now and together we can make a difference.

Maui United Way
All donations will provide direct relief to families and non-profits directly affected by the Maui Fire Disaster.

Salvation Army Hawaii
As Hawaii Wildfires impact our communities, The Salvation Army is providing food and resources for evacuees. Your donation will help provide relief for those affected by the wildfires.

Maui Humane Society
The Maui Humane Society is rallying the community to work together and extend a helping hand and paw to those affected.