We’d like to introduce you to Personnel Manager, Hoala Morrison. Hoala joined the ALTRES ohana in 2007 and has been a vital member of the Industrial division ever since. She is part of a highly experienced and specialized team that serves clients in a demanding and constantly evolving industry.
How did you find your way into a career in the staffing industry/with ALTRES?
I’ve worked at various types of companies/industries, including retail, engineering, and even at an elementary school. I applied to an online job ad for an administrative assistant and it turned out to be for ALTRES. I worked as an administrative assistant for about 5 years before becoming a Personnel Manager.
What is your role at ALTRES? Describe a typical day on the job.
My main role at ALTRES is to help our clients find the perfect candidate for their open position(s). On top of interviewing and screening applicants, I also handle on-the-spot situations including late, absent, or injured employees. I also follow up with our clients to make sure our employee’s work performance is up to par with their needs.
What qualities or skills are essential to be a successful Personnel Manager?
You need to have a good balance of skills. While it’s important to be calm and exercise patience, particularly when dealing with employees, you must also have good initiative and be proactive when managing client expectations. Sometimes we need to think of creative ways to recruit candidates, so being able to think outside of the box is essential.
What is the most challenging and most rewarding thing about your job?
A large part of my job is to help mentor and coach our employees so that they are prepped and ready to begin work for our clients. Because we work with people from all types of backgrounds, what may be common sense to one employee may not be for the other, so we are constantly adapting our coaching and mentoring techniques for each employee. However, it makes it that much more rewarding when I find our clients the perfect employee.
What is the most important thing you’ve learned since joining ALTRES?
We’re faced with challenges and obstacles every day, whether it’s difficulty finding candidates or handling unforeseen worksite problems. Since joining ALTRES, I’ve learned that the best thing to do is to move forward and never give up. We can’t get discouraged too quickly and have to keep the end goal in mind. It’s a good principle that I take with me outside of work as well.
Name three fun facts about yourself.
I am a craft beer fanatic, love to travel, and enjoy making memories with my family and friends.
If you have an upcoming project that you need help with, please contact Hoala or another one of our experienced team members, and find out how we can help find qualified people for your open positions.